When uploading my image, an error message says it has an invalid extention. What do I do?
This happens when a file is downloaded from a website and to protect the copyright of the image, restrictions were added to the file.
When can I expect to recieve my order?
Turnaround time will be up to 3 days. Shipping will be overnight.
What is the recommended image quality?
It is recommended to upload a minimum 300 DPI quality image.
What if my image has a different dimension/aspect ratio than the product dimension?
We will crop the image for you and send you a digital proof before printing.
Can I see a
preview of my product?
If there is an issue with your uploaded image, we will send you a digital proof, and wait for your approval before printing.